Adopted from Rudolph Giuliani's
Former mayor of New York City Rudolph Giuliani guided the city through one of our darkest days. His leadership skills will be forever linked to the events of 9/11. Here he shares his tips for leadership excellence with SUCCESS:
Maintain your integrity. "Have a set of principles that you develop and can stick to in good times and bad."
Be courageous. "Whether on a daily basis or in times of crisis, organizations look to their leaders for courage in the face of adversity. Courage is the strength to act on strong beliefs, whatever the risk. When leaders remain steadfast in their adherence to principles, regardless of professional jeopardy, they generate confidence, loyalty and respect from their peers, employees and clients."
"Relentless preparation is key. Anticipate what is going to happen. Practice your response, and then afterward, study what actions you did take and what those results were."
Communicate goals and expectations. "Let people know what you expect of them. Not doing so is one of the biggest mistakes made." Effective management of any organization requires clear goals and internal communication, both vertically and horizontally, in collective pursuit of those goals.
Be accountable. "Use your own powers of observation rather than take someone else’s word for it. As human beings, we don’t always see things as they are. That’s why I believed it was important to go to the scene of an emergency, though some emergency management people would dispute that. For me, I have to make my own assessments, see with my own eyes. When you work with people you get to know who can observe accurately and who does not."
